Use Cases to make a better www.microsoft.com

www.microsoft.comwww.microsoft.com has recently been changed. Microsoft did a lot of research to make it easier to find what you look for at microsoft.com.

On the about page, some questions about the changes are answered.

One of the reasons the new page is assumed to be better is that “We based our design on data of the most common tasks, products, and services that people come to our site for, and then we validated and improved the design during months of customer testing.”

To me, as seasoned requirements specifier, this seems to be an obvious way to do your analysis and design, but  when teaching classes and when coaching collegues, I often find they don’t take the time to find out the most common “Use Cases” for the system they are building.  Nice to see that Use Cases seem to be working at Microsoft.

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